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FREQUENTLY ASKED QUESTIONS

1.  What is the mai™ application suite?

The mai™ application suite is a comprehensive solution designed by QEH&S practitioners to facilitate the effective management of qaulity, environmental, health & safety and food safety management.  The key features of the product include:

-  One complete platform that integrates and expands with your business needs.
-  Easy to use web based interface giving numerous benefit
-  Standardize risk management methodology across multiple site & departments.
-  Allows process owners to update risk assessments in their own areas.
-  Easy configurable reporting tools
-  Real time visualization of all risk categories within your business.
-  Plant wide access to information.
-  Decrease the burden of a paper based system.


2.  What is the basic architecture of the solution?

The mai™ application suite is an ASP.NET 2 Web based Client/Server application. This allows users to meet the performance and scalability needs of any organization, either large or small.

Desktop Requirements
The maitm suite is accessed from the server via a Web browser on the clients PC. Internet Explorer 5.5 or higher (with cookies and JavaScript enabled) can be used as the client browser. Thus the technical requirements are minimal:
- Pentium III 166MHz or higher processor
- 256 MB RAM or higher
- Wired or wireless Ethernet card (standard networked PC)
- Microsoft Windows 2000; Windows XP

Database Server
- Pentium IV 1.5GHz or equivalent, dual processor optional
- 36 GB HDD recommended
- Tape backup recommended
- 100 MBps Server Network Adapter
- 1 GB Ram
- Microsoft Windows 2000 Server; Windows 2003 Server
- Microsoft SQL Server 2000/Microsoft SQL Server 2005

Web Server requirements
- Pentium IV 1.5GHz or equivalent
- 1.0 GB of RAM
- 36GB HDD recommended
- 100MBps Server Network Adapter
- Microsoft Windows 2000 Server; Windows 2003 Server
- Microsoft Internet Information Services 5.0 or higher
- Microsoft .NET Framework SDK 2
- Microsoft Internet Information Services 5.0 or greater

Note:
The database and application can both be installed on one server machine - this will have to have the same spec as the Web Server above and also have Microsoft SQL Server 2000 installed. SQL licenses can be provided if required. Backup of data is always the responsibility of the client, unless EHA Soft are hosting the application.

3.  What are some of the specific performance considerations I must adhere to for the deployment of the maitm application suite?


Server RAM and CPU requirements vary depending on your database size (in particular considering the number and file sizes of pictures inserted into the database) and the number of simultaneous users on the network. The above recommendations for RAM and HDD are the minimum requirements for the database and web servers.


4.  Does EHA Soft offer a hosted solution or Software-as-a-Service (SaaS)?

YES!  With the .NET platform, a hosting solution is available from EHA Soft Solutions Ltd.. All the user needs is an internet connection to access the mai™ Suite.


5.  Does the mai™  application suite have interoperability with Microsoft SharePoint Portal?

YES!  The mai™ Suite's Document Control utilises Microsoft Sharepoint.

6.  How long does a typical implementation take?

Implementation of the mai™suite can take as little as 1 hour or longer for simple sites, and can require more time depending on your unique requirements. Our solution is designed for rapid deployment.  Leveraging our hosted (SaaS) solution is the fastest way to get up and running quickly with mai.

7.  We are revising our program to meet new environmental regulations and ensure compliance.  Can EHA Soft help?

YES!  Through our experienced consulting team, we can help you apply best practices to your program to ensure compliance.  Our consultants are experts in QEH&S compliance.  Contact us for more information.

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