As global regulations change, your organization must have the skills and know-how to achieve sustained competitive advantage. EHA Soft professional services team can help. We offer practical experience and knowledge to help accelerate you reduce risk and ensure product and employee safety.

National Software Campus, Mahon, Blackrock, Cork, Ireland T12 XY2N

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The active contractor readiness system used on regulated pharma manufacturing sites.

24

Years in operation
Founded 2002

€280K

Annual savings per site
Benchmarked major pharma site, Ireland 2026

Tens of Thousands

Contractor employees managed
Across all client deployments

10+

Years embedded at leading pharma
Pfizer · J&J · Jazz and more

1

Login — unified SaaS on Azure
While competitors run 4+ systems

Trusted across regulated pharma and life sciences — multi-site, multi-country

How mai™ fits your existing systems

mai™ does not compete with Cority, Enablon, or another corporate EHSQ platform.
It fills the operational layer they do not reach.

Corporate EHSQ platforms like Cority and Enablon serve a critical function: they provide structured, auditable records for GXP, GMP, and regulatory compliance. They are governance systems — built to satisfy auditors.

mai™ operates at a different layer entirely. It is the system that decides, in real time, whether a specific contractor operative can access a specific area of your site to perform a specific task — verifying their induction, competency records, risk assessment sign-off, and permit before the gate opens.

These two layers are not competing. They are complementary. If your site already uses Cority, Enablon, or another corporate EHSQ platform, mai™ does not replace it — it closes the operational compliance gap those systems are not designed to fill.

Governance layer

Cority · Enablon · Corporate EHSQ

GXP/GMP compliance records · Regulatory audit documentation · Formal governance and reporting

Operational execution layer — mai™

Active Contractor Site Management

Real-time gate decisions · Certification and permit verification · Contractor compliance at the point of access

✓ The layer corporate platforms do not reach

The Cority incident system cannot accept contractor-reported incidents. mai™ fills this gap directly — contractors can report good catches and receive corrective actions within the same ecosystem that manages their access.

The Problem

Three ways contractor gaps derail your capital project

01

Gate-stop delays

Contractors turned away at site due to missing certifications, expired inductions, or incomplete documentation. Every hour of standby time is a direct project cost — and a schedule risk that compounds daily on active capital works.

02

Audit exposure

Corporate and regulatory audits surface contractor compliance gaps facilities teams didn't know existed. Reactive compliance is not acceptable under pharmaceutical regulatory scrutiny — and the finding is written before you know the gap exists.

Already using Cority, Enablon, or another corporate EHSQ platform? mai™ does not replace them — it manages the real-time operational layer those systems are not designed to reach.

03

Manual tracking failure

Spreadsheets and email chains cannot manage contractor volumes, certification expiry, and permit-to-work across a live capital project. When something goes wrong, there is no audit trail and no accountability.

The Solution

mai™ Contractor Management — built for regulated manufacturing

Four capabilities that eliminate gate-stop risk, reduce audit exposure, and give project managers real-time visibility from induction to handover.

Contractor onboarding & prequalification

Automated document collection, certification tracking, and induction management. Contractors submit exactly what you require, organized and timestamped in one place. Your team sees what’s there, what’s missing, and what’s expired, gate-ready visibility before a contractor sets foot on site.

Live permit-to-work & site access control

Real-time gate decisions — who is on site, what work is permitted, which certifications are valid today. Non-compliant operatives cannot obtain a permit, regardless of time pressure at the gate.

Compliance dashboard & audit readiness

Single-view compliance status across all contractors, vendors, and sites. Designed to satisfy corporate and regulatory audit requirements — with CSRD-relevant operational data accumulated as a natural byproduct of active management.

Multi-site & multi-country scalability

One platform. One login. Deploy across every site from a single facility to a global network spanning multiple countries and continents without the need for separate systems or integration projects.

Multilingual platform support ensures consistent compliance standards across every geography. Built to scale with your global pharma footprint and hosted on Microsoft Azure.

Client Outcomes

Started with contractor management. Expanded from there.

Our clients consistently begin with a single site and a single problem. They stay and expand because the platform proves its value fast — and keeps proving it as the programme grows across sites, countries, and departments.

Pfizer

Multi-site · Ireland

Seven-plus years embedded across Pfizer’s Irish manufacturing operations, pharmaceutical and medical device. The mai™ operating model contributed to a Pfizer Global Internal Award for contractor management excellence. The Irish national strategy group is now formally positioning mai™ as the reference standard for active contractor governance across the Pfizer network.

 

Ready to scale
3 Countries · 1 Platform

Johnson & Johnson

Multi-site · Ireland · 10+ years

Deployed mai™ across three Irish pharmaceutical and medical device manufacturing sites. Expanded into vendor management as the compliance programme matured. Then J&J’s quality department — after an external audit finding on supplier qualification — extended mai™ to manage all supplier checks, prequalification documentation, and audit evidence. The corrective action from that audit is now closed. mai™ crossed from EHS into quality without a new sales process or a new system.

Expanded into
Vendor Mgmt + Quality Dept
Supplier Governance

Jazz Pharmaceuticals

Ireland → United Kingdom

Launched contractor management in Ireland. As business expanded operations into the UK, mai™ scaled with them — same platform, same compliance framework, new geography. No re-implementation, no new vendor relationship, no disruption to the contractor community already in the system.

Expanded into
Cross-border deployment

What Clients Say About Us

Billy Bolton

EHS Lead, Grifols Pharmaceuticals

← Replace with named client quote

Reuben McManus

H&S Manager, Pernod Ricard Manufacturing - Europe

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We used to waste a lot of time and energy chasing contractors for compliance information. The mai™ Contractor Portal changed all this. The work gets pushed back on the contractors and they cannot come on site unless all our requirements are met, and each employee has completed the online induction. The daily reports have removed a big headache for us. Real time, relevant and configurable information is critical and this is what makes the mai™ system work so well for us.

John Murphy

EHS Manager, Leo Pharma

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The mai™ Contractor Portal has made contractor management a much easier process for Pernod Ricard. The portal has allowed us to get rid of our Excel sheets, and saves a huge amount of time and effort spent endlessly chasing contractors. Having real time visibility of contractor details is something we have tried to achieve for a long time, and the dashboard reports provide this for us.

Kieran Hill

EHA Manager, Regulated Manufacturing- europe

← Replace with named client quote

We used to waste a lot of time and energy chasing contractors for compliance information. The mai™ Contractor Portal changed all this. The work gets pushed back on the contractors and they cannot come on site unless all our requirements are met, and each employee has completed the online induction. The daily reports have removed a big headache for us. Real time, relevant and configurable information is critical and this is what makes the mai™ system work so well for us.

John Murphy

EHS Manager, Leo Pharma

← Replace with named client quote

7 of 10

Top clients are pharma or life sciences
Regulated manufacturing is what we do

Est. 2002

Founded in Cork.
Fully rebuilt as enterprise SaaS on Azure, 2020–2024.

1 login

One unified platform. No acquisitions, no bolt-ons, no fragmentation.
Most competitors rely on 4+ disconnected systems.

IE + US

Cork headquarters. US sales and support.
Built for global pharma, proven where it matters most.

The Commercial Model

Enterprise-grade contractor governance without the enterprise licence bill.

The contractor portal is funded by the contractor community. Each contractor company pays a subscription to maintain their shared compliance profile across every client site they serve , so your organisation doesn’t carry that infrastructure cost.

For you, that means a dedicated compliance support team, tens of thousands of contractor employees managed across client sites, and a fully managed compliance ecosystem  without additional headcount or a traditional software licence model.

Thousands

Contractor companies active across the mai™ platform Each maintains a shared compliance profile, funded by their own subscription.

Tens of thousands

Contractor employees managed and tracked across client sites Inductions, permits, certifications , all in one place.

Zero

Additional headcount required A dedicated compliance support team manages contractor onboarding, data currency, and relationship management on your behalf.

The Full Platform

Contractor management is Pillar 4. There are five more.

The Fortress Safety System is EHA’s integrated EHS framework — six pillars, 18 modules, one platform, one login. Organisations that start with contractor management consistently expand into the broader safety management programme as value compounds across sites.

A complete operational safety architecture for regulated manufacturing — designed to scale from a single site to a global programme without changing platforms or losing data.

One platform. One login. mai™ was rebuilt from the ground up as a unified SaaS platform (2020–2024), hosted on Microsoft Azure, not stitched together through acquisition. Your team accesses everything from one interface. Your data lives in one place.

Why EHA Soft Solutions

Built for pharma compliance

24 years implementing safety management systems in pharmaceutical and regulated manufacturing environments. We understand your audit obligations, your regulatory pressures, and your site access realities — not as a theory, but as practitioners. Our Pfizer model earned a Pfizer Global Internal Award for contractor management.

An actively managed service, not just software

Behind mai™ sits a dedicated backroom support team whose function is to manage the client-contractor relationship, maintain data currency, and ensure contractor onboarding happens to a consistent standard — without placing administrative burden on your own teams. Any contractor management system without a proactive human layer will degrade over time. Software alone cannot close this gap.

Agile where the big platforms are not

One platform, rebuilt from scratch on Azure, that we can extend rapidly. When J&J needed vendor management, the capability was deployed. When Jazz expanded to the UK, deployment took days. When J&J’s quality team needed supplier governance after an audit finding, the platform extended to serve them — without a new system or a new vendor relationship.

Priced for mid-size regulated manufacturers

The largest EHS platforms are priced for the largest enterprises and carry the complexity and cost of their acquisition history. EHA Soft delivers enterprise-grade active contractor management at a fraction of the cost — on a contractor-funded model where your organisation pays for induction training, not an enterprise software licence.

Recent Contractor Incidents — Global

A live feed of contractor-related incidents across regulated industries worldwide. A reminder of what’s at stake.

What is your Contractor Readiness Score?

Across our assessments on regulated manufacturing sites, most sites score well below 100%. Every percentage point below represents a real gap in your contractor compliance framework — and on a capital project with 50 active contractor companies, that can mean 10 potential compliance failures at any given time.

50–70%

Typical score range on regulated
manufacturing sites

16

Questions · takes less
than 3 minutes

100%

Where your site
needs to be

No obligation · 3 minutes · Immediate results

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